Returns

We offer a 30-day full refund policy on items purchased in our webshop. If for any reason you are not satisfied with your product, we will give you your money back. This includes 30 days from the day you receive the product. Within these 30 days, you must notify us by email at info@dojodolls.com if you wish to exercise your right of withdrawal. The customer does not lose their right of withdrawal, even if the item has been damaged or diminished in value because it has been used. Our refund policy puts the customer at the forefront, as we live and breathe to have happy customers!

Do we deliver globally?

Yes, we deliver globally!

Can I return the doll if it doesn't meet my expectations?

Absolutely! If you're not completely happy with your doll, simply send it back to us. We'll give a full refund minus the shipping cost. Please note, this guarantee is effective for 30 days after receipt.

What happens if the doll gets damaged?

Our dolls are robustly constructed specifically for Shibari practice. So far, we haven't received any reports of a broken doll. However, if it does break while being used for Shibari, please send us a picture. We'll then either send you a new doll or refund your money. This guarantee lasts for 3 years.

How much do I need to pay for shipping?

We offer free worldwide shipping.

What is the typical delivery time?

We strive to get your order delivered as swiftly as possible. Generally, our delivery time falls between 3-7 days in US and 6-10 days for international orders. 

What is the lifespan of a Dojo Doll with regular use?

With proper care and maintenance, your Dojo Doll can have an extensive lifespan. Although there's technically no specific limit, we estimate that the doll should last between 5 to 15 years under regular use.

What are the dolls made of?

Our dolls feature a surface crafted from high-quality cotton.

What are the doll's dimensions?

Our original doll stands at a height of 77 cm / 2 feet 6 inches and our big doll is 160 cm / 5 feet 3 inches. The dimensions are crafted to closely resemble human proportions.

What type of filler is recommended, and how much should I use?

We recommend using polyester fiberfill because it is affordable and provides excellent results. The amount you use depends on the desired firmness of your doll. For the small doll, we suggest using 1.8-2 kg, while for the large doll, 2.3-2.7 kg is ideal.

Can I use other types of filler materials?

While polyester fiberfill is our recommended choice for the best balance of firmness and cost-effectiveness, you can experiment with other fillers, such as shredded foam or microbeads, to achieve different feels. However, keep in mind that these may impact the doll's weight and flexibility.

Do you only offer a female version of the doll?

Due to popular demand, we’re excited to announce that a male doll and a plus-size female doll are in the works! We’re aiming to launch them at the beginning of February.

How do I clean and maintain my Shibari practice doll?

Our Dojo Dolls can be machine-washed on a gentle cycle at 20 degrees, but we recommend emptying the filler before washing. For minor stains, simply use a damp cloth. To preserve the doll’s quality and ensure longevity, dry it on the lowest heat setting in a dryer.

How should I store my Shibari practice doll when not in use?

To maintain the shape and quality of your doll, store it in a dry, cool area away from direct sunlight. You can keep it in a storage bag or a soft cloth cover to protect it from dust and dirt.

Our mission

We created DOJO DOLLS with a vision: to empower shibari enthusiasts by making practice readily available, fast-tracking and deepening their learning experience. Our mission is to help 25,000 shibari lovers achieve better, more realistic practice with our carefully designed, optimized dolls.