FAQ

Yes, we deliver globally!

Absolutely! If you're not completely happy with your doll, simply send it back to us. We'll give a full refund minus the shipping cost. Please note, this guarantee is effective for 30 days after receipt.

Our dolls are robustly constructed specifically for Shibari practice. So far, we haven't received any reports of a broken doll. However, if it does break while being used for Shibari, please send us a picture. We'll then either send you a new doll or refund your money. This guarantee lasts for 3 years.

We offer free worldwide shipping.

We strive to get your order delivered as swiftly as possible. Generally, our delivery time falls between 3-7 days in US and 6-10 days for international orders. 

With proper care and maintenance, your Dojo Doll can have an extensive lifespan. Although there's technically no specific limit, we estimate that the doll should last between 5 to 15 years under regular use.

Our dolls feature a surface crafted from high-quality cotton.

Our original doll stands at a height of 77 cm / 2 feet 6 inches and our big doll is 160 cm / 5 feet 3 inches. The dimensions are crafted to closely resemble human proportions.

We recommend using polyester fiberfill because it is affordable and provides excellent results. The amount you use depends on the desired firmness of your doll. For the small doll, we suggest using 1.8-2 kg, while for the large doll, 2.3-2.7 kg is ideal.

While polyester fiberfill is our recommended choice for the best balance of firmness and cost-effectiveness, you can experiment with other fillers, such as shredded foam or microbeads, to achieve different feels. However, keep in mind that these may impact the doll's weight and flexibility.

Due to popular demand, we’re excited to announce that a male doll and a plus-size female doll are in the works! We’re aiming to launch them at the beginning of February.

Our Dojo Dolls can be machine-washed on a gentle cycle at 20 degrees, but we recommend emptying the filler before washing. For minor stains, simply use a damp cloth. To preserve the doll’s quality and ensure longevity, dry it on the lowest heat setting in a dryer.

To maintain the shape and quality of your doll, store it in a dry, cool area away from direct sunlight. You can keep it in a storage bag or a soft cloth cover to protect it from dust and dirt.