FAQ

Do we deliver globally? Yes, we deliver globally! 

 

Can I return the doll if it doesn't meet my expectations? Absolutely! If you're not completely happy with your doll, simply send it back to us. We'll give a full refund minus the shipping cost. Please note, this guarantee is effective for 30 days after receipt.

 

What happens if the doll gets damaged? Our dolls are robustly constructed specifically for Shibari practice. So far, we haven't received any reports of a broken doll. However, if it does break while being used for Shibari, please send us a picture. We'll then either send you a new doll or refund your money. This guarantee lasts for 1 year.

 

How much do I need to pay for shipping? We offer free world wide shipping.

 

What is the typical delivery time? We strive to get your order delivered as swiftly as possible. Generally, our delivery time falls between 3-7 days in US and 6-10 days for international orders. 

 

What is the composition of the dolls? Our dolls are designed with a surface made from cotton.

 

How can I clean and maintain my Shibari practice doll? Our Dojo Dolls are machine-washable at a gentle cycle of 20 degrees. For smaller stains, a damp cloth will suffice. After washing, we recommend drying your doll in a dryer at the lowest heat setting to maintain its quality and longevity.

 

What are the doll's dimensions and weight? Our original doll stands at a height of 77 cm and our big doll is 160 cm. The dimensions are crafted to closely resemble human proportions.

 

Do you only offer a female version of the doll? Currently, we only have a female version of the doll available. However, we are open to creating a male version based on customer demand. If you're interested in a male version, do feel free to reach out to us.

 

What is the lifespan of a Dojo Doll with regular use? With proper care and maintenance, your Dojo Doll can have an extensive lifespan. Although there's technically no specific limit, we estimate that the doll should last between 5 to 15 years under regular use.

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